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Local community advice and support

West Sussex County Council Guidance

WSCC has a dedicated section on its website providing help and information on local COVID-19 issues.  Please use the link below for more information:



Community hub

WSCC has set up a community hub page on its website where vulnerable individuals/families can request support (e.g. medical, food, mental health etc..) or where you can offer your support for others during this pandemic.  Please follow the link below for further information:


If you have an urgent request, for example you are going to run out of food or medicine within the next 3 days, please phone 033 022 27980 immediately.  This will ensure that you get the help you need as quickly as possible.

Urgent appeal for the return of specialist medical equipment

People in West Sussex who are no longer using key items of specialist community equipment are being asked to return them as soon as possible to help the NHS during the coronavirus crisis.

Items urgently needed include; specialist hospital-style beds, mattresses, hoists, commodes.

Any unused equipment currently on loan can be returned if no longer needed.

To arrange a collection please phone NRS Healthcare on 0345 127 2931 or email enquiries@westsussex.nrs-uk.net

NRS Healthcare runs the county’s specialist rehab equipment service on behalf of the council and the local NHS.

All collection drivers will follow strict social distancing measures.

Protecting children at risk

If you see something – say something. Help us protect the county’s children

The West Sussex Safeguarding Children Partnership is urging residents to help keep vulnerable children and their families safe by speaking up with any concerns.

Read the full story. 

Keep your distance when exercising outside

Residents are reminded to stay at least two metres from others where possible when out and about to avoid the spread of Covid-19.

WSCC survey to gather experiences of the local community during Covid-19 pandemic

WSCC ia aware that the current situation is affecting residents in various different ways and would like to understand how they can effectively support you.

WSCC are therefore launching a survey to gather your views and to assess the impact of the coronavirus pandemic on your lives.

Tell them how your lives have changed, how you are coping and what your thoughts are on life after this crisis. Your answers will help to shape their response to the current crisis as well as plans for the future.

Please take 10-15 minutes out of your day to complete this very important survey by Sunday 31 May 2020.

Thank you in advance for your time and for your continued support.

Domestic abuse

If you or anyone you know is worried about domestic abuse, services remain open and WSCC have extended the availability of specialist help, support and advice. This means that during lockdown the WORTH service is now available seven days a week to support anyone who needs help:

  • Monday to Friday, 9am-5pm: 0330 222 8181
  • Weekends, including bank holidays, 9am-5pm: 07834 968539

There is also a list of other support and resources available on our website.

If you or someone you know needs help or support, call the WORTH service as soon as you can.

Please use the following link, which provides information about what you need to do if you need urgent police help through the silent 999 service

Local support & guidance for family and friend carers

Could you benefit from emotional support, guidance and a listening ear? If so, Carers Support West Sussex are on hand to help during these uncertain times.

They are available via email, phone or online where they can offer you a friendly and informal chat. You do not need to be in a caring role to benefit from this service. 

Phone: 0300 028 8888
Website and online chat: www.carerssupport.org.uk

Response line opening times: Mon, Tue, Thur & Fri  9am - 5pm, Wed 9am-7pm, Sat 10am-12pm.


Household waste and recycling sites are now open. If you are thinking of taking a trip to one of the sites there are several things you need to consider. 

Read this before planning your trip.

Follow West Sussex Recycles on Facebook, Twitter and Instagram for information on collections and tips on reducing waste. 

Mental health support

For mental health guidance call the Sussex Partnership Mental Healthline any time, day or night on 0300 5000 101.

Local business providing face shields to care homes and NHS trusts

Ricardo, a local Shoreham business, is manufactering and delivering face shields to care homes and NHS trusts accross West Sussex.  Contact ppesupport@ricardo.com for more information.

You can also read the whole story on our 'school community' news page.

Temporary cycle lane proposals

Seven schemes are being submitted to the Department for Transport to consider, in the first phase of works to help provide safe space as the lockdown eases.

If accepted, 21km of temporary cycle lanes would be provided to promote cycling as a replacement for journeys in areas across the county which, until the COVID-19 crisis, were heavily reliant on public transport.

Read more.

Travel and transport to school

The Local Authority's School Transport webpages have been updated with information for parents, carers and schools. This provides information about what both the Council’s operators and the public transport operators are continuing to do to help to keep people safe when on board.  This includes cleaning, PPE and how many pupils are able to share a taxi/minibus/coach.

Face coverings to be worn on all public transport

As of Monday 15 June, face coverings are now mandatory on all public transport.

However please be aware there are exemptions to this so not everyone may be wearing one.

Face coverings should not be worn by children under the age three, or by those who may find them difficult wear.

Read the guidance

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